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Business Excellence
Who We Are
Our Approach
Our Approach
A people-centric and forward-thinking organization rich with history and experience. Based on a simple premise we strongly believed in, which is that our mission is to leave the world in a far better place than that in which we found it, we set out on a new and expanded direction. We opened the doors to our Toronto office in 2010 and foc
A people-centric and forward-thinking organization rich with history and experience. Based on a simple premise we strongly believed in, which is that our mission is to leave the world in a far better place than that in which we found it, we set out on a new and expanded direction. We opened the doors to our Toronto office in 2010 and focused on solving our clients’ organizational challenges with innovation and care. Our unique approach allowed us to holistically deal with clients’ needs for executive education, organizational culture transformation and redefined customer service. Over the years, we have served clients large and small, by offering customized management consulting focused on transforming organizations, developing people (and capabilities) and designing branded customer experiences.
Our Approach
Our Approach
Our Approach
We share our passion by helping others. Our ramp up process is designed to empower your team. We have shown many times that better customer experiences are cheaper. Our belief is that “single dimension” solutions lead to disappointing results. Our rapid transformation programs simultaneously pull multiple change levers of People, Process
We share our passion by helping others. Our ramp up process is designed to empower your team. We have shown many times that better customer experiences are cheaper. Our belief is that “single dimension” solutions lead to disappointing results. Our rapid transformation programs simultaneously pull multiple change levers of People, Processes, Measurement, management and Technology to deliver results. We specialise in sustainable customer centric design led by front line staff.
Why Us?
Our Approach
Why Us?
Our firm is dynamic and so are our clients. We deliver consistently exceptional results for them. Most of all, Summit is highly specialized in specific business problems and isn’t all things to all clients. With deep industry knowledge, we understand your specific challenges, implement and deliver sustainable results. Most importantly, we
Our firm is dynamic and so are our clients. We deliver consistently exceptional results for them. Most of all, Summit is highly specialized in specific business problems and isn’t all things to all clients. With deep industry knowledge, we understand your specific challenges, implement and deliver sustainable results. Most importantly, we get it done. We are the last consultants you’ll ever need because our results are effective and predictable. Our consultants work directly with executives and their teams to get to the root of the problem to design and implement custom solutions for their business.